To facilitate the administration and access to the results in Supermood, we have created different access roles to the platform:
Administrators have full access to the platform. They can :
- create surveys
- see and export all results
- manage the list of coworkers on the platform
- give specific access
ℹ️ They have access to all Supermood modules.
Who is it for? For main project managers.
Our recommendation: It is recommended to restrict the number of administrators to a maximum of 10 users to maintain good communication and coordination on the overall project.
To assign this role, see our article: How to add an administrator.
Specific accesses must always be within a perimeter defined by the administrator.
Team viewers can :
- See the list of coworkers in their perimeter
- See all the coworkers' characteristics within their perimeter
- Download the list of coworkers in their perimeter, with their characteristics, in Excel format.
ℹ️ They have access to the Teams module.
Who is it for? This status is ideal for local managers or project managers to ensure that the list of coworkers within their perimeter is up to date.
Our recommendation: Provide the team viewers with the contact of a referent administrator. This will allow them to send him/her the changes they need to make.
To assign this role, see our article: Adding a team viewer.
Campaign owners can :
- View and edit the campaigns they have access to
- See and export all the results of the campaigns to which they have access
ℹ️ They have access to the Survey campaigns module.
Who is it for? This status is ideal for managers who wish to create a localized campaign to survey coworkers on an identified topic within a specific population.
Our recommendation: Combine this status with team manager access! This will allow the campaign administrator to check that the mailing list is correctly defined.
To assign this role, see our article: Adding a Campaign owner.
Result viewers can :
- See and export the results of the perimeter to which they have access
A results viewer can access all the results of the account or the results of a defined perimeter, corresponding to a single value of an analysis filter.
- Depending on the defined rules, they can access the comparison filters
ℹ️ They have access to the Dashboard, Survey campaigns module & Actions.
Who is it for? This status is ideal for managers of a team of more than 10 coworkers to monitor the engagement of their coworkers and act quickly on key issues for their team.
Our recommendation: Combine this role with team manager access so that each manager can ensure that the list of coworkers remains up to date.
To assign this role, see our article: Adding a results viewer.
Results viewers without a scope (having access to the entire account results) can zoom in on a demographic or organizational population using the filters. For results viewers with a defined scope, the population filter is predefined on that scope.
However, a second filter can be enabled to allow administrators and result viewers to zoom in on 2 populations at once.
For more information, contact your account manager!