Available for: Admins, Results Viewers, Campaign owners
In this article :
- What is the heatmap?
- Heatmap visualization
- Heatmap colors
- Filtering results
- How to analyze your results?
What is the heatmap?
The heatmap is a color-coded chart that instantly draws your attention to the highest and lowest scores.
To show you where to focus your efforts, the heatmap allows you to compare the results of different teams side by side.
Adapt the heatmap to your needs!
In order to target your analysis, you have the possibility to filter the questions and scores you want to see appear or even sort the columns by score.
Adjust the display
You can pin columns, change their width or hide some columns . Not all columns fit on your screen? Scroll the heatmap to the left, use the 'full screen' button or export your heatmap directly to Excel!
Protecting respondents confidentiality
In order to protect the confidentiality of respondents, some averages will not be displayed. They can be identified by the protection icon 🔒.
We hide the averages of the groups for which there are not enough respondents as well as those that are too similar to the parent group (within a few individuals, the same people are surveyed).
For example, within the technical team, 10 coworkers responded to the survey, including the answers of 9 developers and one coworker within the product team. You will have access to the technical team average, but the averages for the developer and product teams will be hidden. This is to avoid compromising the confidentiality of the coworker in the product team by doing a simple calculation.
The heat map is designed to highlight which populations are doing best and which need the most attention for a given issue.
The colors help to highlight:
- good scores: in green ;
- alarming scores: in red ;
- critical scores: in accentuated red.
To learn more about how to identify a good or bad score, check our article: What is a good or bad score?
The view displayed by default corresponds to the entire scope to which you have access; that is, the entire organization for an administrator and the corresponding team for results viewers.
From this view, you can compare the results according to the available demographic and organizational data by selecting the filter you are interested in in the field 'compare by'.
Depending on your level of rights, you may be able to zoom in on a population for a more detailed analysis.
For example, you may want to understand how newcomers feel in the different departments of your organization. To do so, after selecting in the population field "0-1 seniority years", compare by departments.
You will then be able to quickly view the results of newcomers across the entire company, compared to the company's average score for newcomers.
How to analyze your results?
We recommend that you identify a maximum of three analysis dimensions before producing your heatmap.
Determine which dimensions will make the most sense for your analysis. For example, you may find it useful to produce heatmaps according to departments, functions, or even places (countries or cities).
In order to facilitate your reflection, you can start by asking yourself these questions:
- What are the populations for which you will be able to set up an action plan?
→ This question will help you choose your analysis dimensions!
- Within this demographic distribution, are there groups whose averages stand out as particularly high or low?
→ And hop! You have just started your analysis.
Be careful, however, not to over-interpret the results. Sometimes, other criteria (external to your Supermood filters) come into play in the analysis and help explain a score (country culture, different work codes, etc.).
For example, let’s assume the HR department is happier than the other departments. If all the coworkers from the HR department are in France, and the other departments are spread over several countries including France, maybe the happiness is linked to the country, and not to the department.
If you have any doubts about the interpretation of the results, our team of experts will be happy to help you on this subject. Feel free to contact your Account Manager!