Accessible to: ✅ Administrators
Once you have integrated your coworkers without an email address into your account, you can allow them to log in to their coworker interface via a login and a secret code.
What does it look like for your coworkers?
Once on the login page, the employee clicks on "I don't have an email, use a login".
This way, they will be able to take the surveys intended for them.
Find out in this article how to retrieve the identifier and generate secret codes for your coworkers without an email address.
The identifier is unique to each employee and is presented in the form of "CompanyId-EmployeeId".
You can find the "CompanyID" part in My Account > Settings > Authentication.
The "EmployeeId" part corresponds to the employee's personnel number you have entered on the platform. You can find it directly from the user's profile or the export of your coworkers list.
Generate secret codes
Generate secret codes for all the coworkers without email addresses
For the first implementation, we recommend that you generate secret codes for all your coworkers without email addresses in one go.
To do so, follow this quick step-by-step guide:
- Click on My Account > Settings > Authentication
- Click on "Generate and download new secret codes".
- You will get an Excel file with the login and passwords of each employee without an email address.
We advise you to save this file in a safe place! For security reasons, these secret codes cannot be communicated again via the platform: you will have to re-generate them if you loose them.
⚠️ If you click the "Code Generation" button again, it will create new codes and overwrite the previously created codes. You will then need to communicate these new codes to all your employees.
Generate a secret code for a single coworker
You can also generate a secret code for one user at a time. This is very useful when you welcome new employees without an email address or when a person has lost his secret code.
To do this, follow these steps:
- Click on Teams > My coworkers > Edit user
- Click on Generate a new secret code
- Copy the displayed code.
⚠️ Once displayed, the secret code cannot be re-disclosed for security reasons. It can only be replaced by a new code. Communicate directly to the coworker their ID and code and add them to your secure file containing all the codes.
Transmit the identifiers and secret codes
Once the codes have been generated, all you have to do is communicate the identifiers and secret codes to your employees.
We advise you to give them the identifiers directly with their payslip or to make them accessible from their personal space on your intranet or HR management system.
These identifiers should be transmitted by the HR team rather than by the direct managers to reassure employees about the confidentiality of their answers.
All you have to do is communicate when you launch the next surveys!
Since employees without email do not receive notification, communication is key to maintaining a good participation rate. 😉