You have just received an email informing you that your manager has reacted to one of your comments and you have some questions ?
First, let's start with the most burning question:
🥸 Does my manager know I'm the one behind this comment?
Your privacy is our primary concern. The person who responded to your comment cannot know who wrote what. To ensure this, we have strict privacy rules in place to protect you.
💬 Why did I receive this feedback?
Some people, like your managers or the Human Resources department, can view comments that have been left on the platform. Some people are allowed to see:
- all answers (this is often the case for HR departments),
- only the answers of a specific team (example: a team manager),
- the answers of several teams (example: a department manager).
These viewing rights are managed by the administrator(s) of your account (often in the HR department).
Result readers can - if the option has been enabled by the administrator - react to every comment visible to them by choosing one of these 4 possibilities:
- Great idea!
- Can we discuss it?
- I am working on it
Note that these reactions are not mandatory. So this person has chosen to react to your message.
🤔 What should I do now?
You are not required to do anything.
If you received the "Can we discuss this?" reaction, you can choose to start a conversation with the person who sent you that reaction - or not! It is up to you to decide if you want to disclose your identity.
If you choose to start this conversation, you can use your internal communication tool, for example, or choose to talk about it in person.
If you still have questions that we haven't answered on this article, feel free to come and ask us at email@example.com ! 💁♀️