React to employees' comments

To create more conversations, we decided to give managers the ability to respond to employee feedback - while protecting the employee's identity. This way, the management team (admins and results viewers on the platform) can thank an employee, inform them that their feedback has been taken care of, or ask to better understand the potential problem - all with a few clicks.

This is a powerful tool that allows you to:

• create a link with employees
• react quickly, and thus limit potential well-being issues
• give recognition to employees by letting them know when their feedback has an impact on the company's operations
• encourage more actionable feedback

✅ How do I enable reactions on comments?

Account administrators can enable or disable reactions to comments from the menu "My Account" > "Settings".

💬 How do I react to a comment?

Once the option is activated, you can select a reaction directly from the comments (or verbatims) left by your collaborators.

You can choose between several reactions:

• Great idea!
• Can we discuss it?
• Thanks
• I am working on it

ℹ️ Multiple users can react to the same comment. The coworker will be notified of each reaction.

📬 What's next?

Your collaborator receives an email informing them that you have reacted to their comment, along with a reminder of the comment concerned and the original question.

The email makes it clear to the contributor that their identity remains protected and gives them tools to understand how we protect their anonymity.

If you still have any doubts, don't hesitate to contact us at hello@supermood.fr!