Once the survey is ongoing, you can still encourage your populations to participate and get a higher participation rate.
Identify populations to encourage
Focus your efforts on the teams that participate the least and try to understand what is holding them back from participating.
To do this, you can identify during the survey the populations that participate the least and those that participate the most:
- Go to your campaign, in "Results",
- Click on the "Open survey report" button,
- In the "Participation rate" box, click on the analysis dimensions brought up by the platform.
Find out what has been done in the teams that participate the most to invite employees to participate. You may get some good practices to encourage the less participating teams!
Involve line managers
Local managers are the most likely to encourage participation during a survey.
Here are some tips to encourage your teams:
- announce in the meeting that the survey is ongoing and set an example by starting to answer;
- set aside a dedicated time for your teams to complete the survey;
- remind them of the actions that have been taken as a result of feedback from previous surveys and show them the impact of their feedback on the continuous improvement of company life. If no action has been taken since the last survey, explain why (e.g. a topic has been raised and requires more investigation, actions are being considered, etc.).
Once your survey is complete, the next actions you take will have a definite impact on participation in future surveys. To stay on track, see our tips for Encouraging participation: after the survey.