You want to have details on your teams' participation in surveys? Depending on what you want to do, you have two monitoring options:
From the survey report
To quickly see where you stand, you have the participation insert at the beginning of each survey report. There you will find the overall participation and the populations that are participating the least and the most. (Note: Only attributes for which there is a significant disparity are accessible in this view.)
Accessing this information during the survey allows you to encourage teams to participate before it is too late and the survey is over, and thus obtain the most representative results possible.
From the "Participation rate" tab
To explore further, be sure to check out the "Participation Rate" tab in the campaign!
By tracking participation from this tab, you will be able to:
- Measure employee adoption of the Supermood approach / Identify a survey that did not reach its target
If participation was generally good during previous surveys, but the last survey only recorded a low level of participation, we can assume that the employee feedback process is being followed as a whole (teams are on board with the process), but that there was a failure during the last survey (whether it was a timing problem with a survey launched during a vacation period, or a wording issue with a question, for example).
- Identifying a disengaging team
A team that drops out of the pack and begins to have low participation during the campaign may have encountered a problem that causes them to lose confidence in the employee feedback principle. It is important to open the discussion to address the issue.
Are you noticing a rather low or declining participation? Have a look at our recommendations article: Boosting participation! 🚀
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