Managing your surveys

Survey creation & Best practices

• The structure of a closed-ended question
• How to choose a rating scale

Survey settings

• Managing survey frequency
• Stopping or extending a survey

Survey communications

• Whitelisting
• How to whitelist our emails
• How to send a survey to an employee who hasn't received one
• How to unblock email addresses when their status is blocked?
• How to unblock email addresses when their status is ‘bounce’?