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  1. Supermood
  2. Managing your surveys

Managing your surveys

How to prepare, communicate and schedule your surveys

Survey creation & Best practices

  • The structure of a closed-ended question
  • How to choose a rating scale

Survey settings

  • Managing survey frequency

Survey communications

  • Whitelisting
  • How to whitelist our emails
  • How to send a survey to an employee who hasn't received one
  • How to unblock email addresses when their status is blocked?
  • How to unblock email addresses when their status is ‘bounce’?
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