Your employees can be from all over the world. With Supermood deployed in over 100 countries, we are well aware of this. That's why we've made sure that you can:
→ collect your employees' feedback in the language that suits them
→ analyze their feedback even if you don't speak the same language
In this article:
- Languages to survey employees
- Languages to analyze results
Languages to survey employees
There are three levels of language packs to choose from when signing up:
French, English, Spanish, Italian, German, Dutch
Languages of the European pack + Portuguese, Greek, Czech, Hungarian, Polish, Ukrainian, Romanian, Danish, Arabic, Hindi, Japanese, Korean, Russian, Swedish, Turkish, Ukrainian, Chinese
🌍 Want to change packs or add another language? 🌍
Get in touch with your Account Manager!
Once all the necessary languages are activated in your account, you can :
- Set up the appropriate language for each teammate to view the contents in (emails, participant area, etc.).
- Access the different translations of the platform's content (standard emails and Supermood questions) when creating and setting up your surveys.
- Customize the contents in each available language.
⚠️ Warning: for any content you customize (questions, emails, etc.) you will need to create each translation. Indeed, the platform does not operate automatic translation - the translations of the content created by Supermood have been done by professional translators.
🐓 The French particularity: tutoiement vs. vouvoiement
The platform differentiates French (vouvoiement) and French (tutoiement) as two distinct languages. The contents destined to the employees will therefore have specific translations for each one.
Because we know that we all have different sensitivities, the decision on whether to be addressed as "vous" or "tu" is left to the employee's discretion when they first log in.
Once the participant has chosen how to be addressed as, the platform respects their wishes and a change on the administrator's side will not be able to override their choice. Therefore, it will not be possible to switch between vouvoiement and tutoiement (or vice versa) as one switches from one language to another.
Languages to analyze results
The Supermood platform (for users with access rights) is only available in French and English.
In order to be able to analyze the results and comments of all your colleagues - whether they speak French, Danish or Spanish - we have implemented the comments translation through Google Translate (into either French or English).
Once translation is activated on a question, you will be able to benefit from our analysis tools (emerging themes and associated emotions) on all verbatims - regardless of the language in which they were written.
Want to set up a new language on your account? Be sure to talk to your Account Manager. And if you have any questions, you can always email us at firstname.lastname@example.org! 💁♀️