Do you want to do a global retrospective: measuring employee engagement, understanding what are the key issues, and which populations need the most attention? Find here all our tools to make a retrospective analysis.
In this article :
📌 Analyzing the Main Question
1. Enter your dashboard to follow the main question
From the dashboard, you have access to the latest score of your Main Question. This question is a metric that represents the key factor that your organization wants to improve. Keep this question as a benchmark for your analysis. This will answer the question: What is our goal and how do we get there?
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ℹ️ Commonly, the selected question is the eNPS (as presented above), used to measure employee engagement. |
Depending on the scoring scale for the main question, you will find 2 types of scores:
- an average
- or a Net Promoter Score (for scales from 0 to 10), the score is the difference between the percentage of ambassadors and the percentage of non-ambassadors and detractors.
2. Detect weak signals
Before determining whether it is a good score or a warning score, rely on these two indicators:
- the evolution of this score compared to the last survey: has it evolved or decreased?
- the distribution of responses: is there a majority of satisfied, neutral or dissatisfied people?
If you have identified any weak signals (high proportion of detractors or a declining score), drill down on these results from the Results Detail tab of the Survey Report.
3. Identify the populations that need the most attention
From the Results Detail tab, you will see potential disparities indicating whether certain populations stand out as more satisfied or less satisfied.
| 💡Tip Keep in mind which populations need the most attention when conducting your analysis. |
4. Pinpoint the most concerning issues
The comments option, when enabled, allows you to provide context to the notes given. For an efficient analysis, we recommend you to follow this path. 👇
- Filter by themes and focus on topics with a negative tone.
- Filter by scores and take a look at the comments of dissatisfied participants.
⇒ To know more: Analyzing comments
| 💡Tip Observe the major themes that have been raised in the comments. Write down 3 to 4 topics that could improve employee satisfaction. |
🌡️ Analyzing a whole campaign with the Heatmap
Go to the campaign's Heatmap tab to track each team's key issues that were revealed by the various surveys.
Select a comparison filter and locate:
- teams in overall difficulty (red column),
- the main subjects of tension (red lines),
- and local issues (isolated red dots).
You can also see where you stand in relation to the rest of the group with the Benchmark column.
⇒ To know more: The Heatmap
| 💡Our recommendation Note the 3 or 4 topics for which your teams are doing best and those to watch closely. |
You now have an overall picture of the health of your perimeter and how your coworkers feel about various topics. Now you can go to your latest survey report to track your coworkers' most recent feelings and opinions.
⇒ To know more: Analyzing a survey
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