You can change the content of the survey emails before they are sent to your co-workers.
To do so, go to your campaign and:
- Find your survey and click on the 'Survey emails and reminder' icon
- Select the email you want to edit in the timeline by clicking on the corresponding purple envelope or on 'View/Edit email'.
- Click on the "Edit" button and add your touch to the text of the email, in all languages.
- You can insert dynamic content if you wish to.
- Don't forget to save your changes!
| 💡 If you want to change the default email schedule or content for the entire campaign, you can request this from your account manager. |
If the survey is already in progress
If the survey is already launched and you want to modify the next reminder email, the modification is still possible but through a different path:
- Still in your campaign, go to the "Results" tab,
- Click on the "Details" button,
- You can select your reminder email to be edited by clicking on the purple envelope and make your changes. Remember to modify it in all languages!
- Don't forget to Save!
If you have any questions, please feel free to drop us a line at hello@supermood.fr - we'd love to hear from you. 💁♀️
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