You can change the content of the survey emails before they are sent to your co-workers.
To do so, go to your campaign and:
Find your survey and click on the 'Survey emails and reminder' icon
Select the email you want to edit in the timeline by clicking on the corresponding purple envelope or on 'View/Edit email'.
Click on the "Edit" button and add your touch to the text of the email, in all languages.
You can insert dynamic content if you wish to.
Don't forget to save your changes!
💡 If you want to change the default email schedule or content for the entire campaign, you can request this from your account manager. |
If the survey is already in progress
If the survey is already launched and you want to modify the next reminder email, the modification is still possible but through a different path:
Still in your campaign, go to the "Results" tab,
Click on the "Details" button,
You can select your reminder email to be edited by clicking on the purple envelope and make your changes. Remember to modify it in all languages!
Don't forget to Save!
If you have any questions, please feel free to drop us a line at [email protected] - we'd love to hear from you. 💁♀️