Whitelisting is something that will need to be configured by the email or network administrators at your Organization to ensure email delivery and full access to the Supermood system.
Email Whitelisting
We recommend you to whitelist all the emails sent from :
- hello@supermood.co
- hello@supermood.fr
- hello@supermood.com
- support@supermood.zendesk.com
- *@bnc3.supermood.co (return-path)
| ℹ️ Email delivery rate: Supermood sends 10 e-mails per second so that coworkers can quickly receive their survey links. Make sure your SMTP servers can handle more than 10 connections per second. |
URL Whitelisting
To avoid any loading or display issue on the platform, we recommend you to whitelist the following URLs :
- https://supermood.co
- https://www.supermood.com
- https://help.supermood.com/
Do not hesitate to contact our support team at hello@supermood.fr if you have any further questions ! They’ll be delighted to assist you 😄
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